LONE STAR SECURITY & VIDEO VenturaResponse.com 1655 Mesa Verde Ave.#210 Ventura CA 93003 805-339-9202 License #AC0 4028 HOME OFFICE
|
LONE STAR SECURITY & VIDEO INC. The Police will not respond to your burglar alarm
You can view this letter on the Ventura City WebSite by
clicking on this link In an effort to better serve our community the Ventura Police Department is amending its response procedures to burglary alarms Effective January 15, 2007. Presently, over 98% of alarms handled by the Department are false. We believe that police response to false alarms, and the time spent investigating these calls, significantly detracts from our efforts to reduce crime and respond to priority calls for service in less than five minutes, (which we are only able to do half the time). As a result, our new procedure is as follows: · Between the hours of 7:00 a.m. to 7:00 p.m. the Ventura Police Department will only respond to burglary alarms that have been verified. The Ventura Police Department defines a verified alarm as one whereby the alarm company has confirmed the legitimacy of criminal activity. This includes verification through the use of video surveillance, electronic listening device(s), or other visual verification by persons either on or near the alarm location. · Exclusions to the verified response include, robbery, panic and intrusion alarms. Our department will continue to respond in its customary manner to these types of alarms calls. · Our Department will continue to respond to all alarms between the hours of 7:00 PM to 7:00 AM. · Our City Ordinance pertaining to alarm registration and false alarm fees will also be amended for multiple false alarm responses to a single location. We ask that you please notify your customers of these changes as soon as possible. In the event you have any questions please contact Lieutenant David Wilson at 805-339-4337. We look forward to working with you in an effort to better serve our community. Sincerely, Lieutenant David Wilson Ventura Police Department
1425 Dowell Dr.
Ventura, CA 93003
EMAIL: dwilson@ci.ventura.ca.us
|